To remove an attachment, click the remove icon next to the file that you want remove.Repeat the steps above to attach other files, as needed.Drag your file to the dropzone or click Add file to browse for and select your file, and then click Open.Īfter the file uploads, it appears toward the bottom of the Attachments section.From the Submit a Request form, go to the Attachments section.You can now attach the DxDiag.txt file to your ticket. Under the 'Get up and running' section, select the Windows Update option. I found that the above 2 strings are stord in :: HKLMHARDWAREDESCRIPTIONSystemBIOS. There are 2 fields shown here which must be filled by OEM: System Manufacture. Save the text file to your Desktop using the default file name (DxDiag). Howdy, Opening dxdiag.exe will show up system info and also BIOS and OEM info.From the System tab, click Save All Information.On the Windows search bar, type Settings. Click Start, in the Search box type dxdiag, and then press Enter. These instructions and screenshots are for Windows 11 but the process is near identical in Windows 10.Click Start to access the Search box (if hidden), type dxdiag, and then select the DxDiag Run command.Some of the most commonly used methods are described below. Note: Depending on your version of Windows, you can open most apps and tools in different ways. Note: This article contains screenshots that are for example purposes only. To see the steps for creating a DxDiag report, watch our video “How to Create DirectX Diagnostic (DxDiag) reports” on YouTube (see below). This article describes how to create a DxDiag report for Windows 10, Windows 8, and Windows 7 and how to attach this report to a ticket. To help us identify the cause of technical issues, you can create and attach a DxDiag report to your ticket. The subsequent report has detailed information about your computer's graphics, sound, and other devices, which is used for troubleshooting. This tool tests DirectX functionality on computers running the Windows operating system and saves the results as a text file. A DirectX Diagnostic (DxDiag) report is a file created by the DirectX Diagnostic Tool (dxdiag.exe).

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